Preventive maintenance support packages
Advanced
Remote tech support for your computer, tablet, mobile device and smart devices. A certified technician can remotely connect to your PC and help you with PC hardware, operating system, software applications, spyware and virus removal, wireless network setup, software installation and more. Receive periodic PC tune-ups to help your PC work better for longer. We’ll help make sure your computer is running at its best so you can keep your business running.
Premium PLUS
Protect your PC, tablet, smartphone and your business data with this robust solution. Get everything in the Advanced package and add Backup and Go, our online PC data backup service. Highly secure your files with unlimited cloud storage and automatic PC data backup, and then easily access them from most Web-connected computers, tablets, and smartphones. You can even share and collaborate on those files with your team.
| PC and Laptop | Desktop Management Mobile User Support Optimization and Performance Management Patch Management Security Management: Anti-Virus, Spyware and Adware |
$35 Monthly Per System |
| Servers | Health Check / Service Availability Monitoring Security Administration Anti-Virus Management Patch Management Resource Monitoring Event Log Monitoring User Account Admin Password Policy Admin File-Sharing Permission Admin |
$249 Monthly Per Server |
| Network | Network Optimization & Mgt. Performance & Bandwidth Analysis Alerting Firewall Management VPN Management Secure Remote Access Patch Management Network Device Monitoring |
$249 Monthly Per Site |
| Applications | Microsoft/Non-Microsoft Line-of-Business Industry Specific Custom Solutions |
$249 Monthly Per App |
| Data | Data Backup Systems Service and Management/Data Backup Verification Disaster Recovery Review |
$249 Monthly Per Site |
| Printers | Maintenance, Monitoring and Support | $10 Monthly Per Printer |